Frequently Asked Questions
We understand that media production & technology can be relatively complex. To help answer some of your initial questions and share additional information, we've compiled a list of common questions and answers our clients and collaborators often want to know.
Our FAQ's page is divided into sections to help categorize information: General, Technical, and Workflow.
If your question is not here, please reach out to us through our Contact Form so that we can answer you directly as well as publish your question on this list for all others to see.
Firstly, What's the Purpose of a FAQ's Page?
Great Question! Simply put, our FAQ's Page is intended to give our clients an informative overview of the process we take when planning & executing a live-stream production, ultimately helping you decide if what we do is a good fit for you, your event and your goals.
What is a "Live-Stream"?
A live-stream is comparable to a web- or internet-based broadcast; similar to a television broadcast, but not quite. In it's simplest form, the difference between a live-stream and a tv broadcast is fairly straight-forward: a standard tv broadcast distributes an event to a public television station or network channel & typically has sponsorships & ads. Conversely, a live-stream is done via an easily accessible online platform while making it a more cost-efficient approach to offer our clients. Discover how we can produce and distribute your virtual event - Contact Us.
What Type of Events / Occasions can DLP Live-Stream?
DLP is capable and ready to produce live-streams/virtual events for small events with a primary focus on those leaving a lasting Spiritual, Motivational, and/or Educational/Social impact on its viewers, including Fundraisers, Music & DJs, Celebrations (of Life / Funerals, Awards, Graduations, Youth & Recreational Sports, Workshops, and More!
"Virtual Event"...? What's that...?
In our process we use the terms "Virtual Event" to help our clients think through designing the live-stream production from the perspective of their ideal/potential live-stream attendees. We want the virtual event to be an experience worthwhile, engaging, dynamic, immersive, and memorable to those that will be attending the virtual event. While "live-stream" refers primarily to the production aspect of the virtual event, "virtual event" refers to the attendee aspect/perspective.
Can you Distribute our Virtual Event to the Web?
Absolutely we can! We've shot a variety of events ranging from Live Music/DJs with visuals, Worship Services, and Celebrations of Life. Our previous live-streams have helped our clients reach their audiences from countries on the other side of the Globe, including India, Malaysia, England, and beyond. We handle the production and Content Distribution Network (CDN) aspect so that our clients can take the lead on promoting their virtual event to their communities via social sharing or direct outreach to their fans, friends, family, co-workers, or clients.
Can you Broadcast our Virtual Event to a Television Channel..?
If you have a private / internal community channel - through your cable provider, for example - there is a high probability we can, and we've done this before! This would simply require a bit of extra communication and collaboration between DLP, your team, and the tech-staff at your events venue/location. On the Other hand, if you want to air your virtual event on a public television channel, that is not within our capabilities at the moment, however, we expect to accommodate this in the future as DLP expands.
How does DLP Produce Live Productions for Clients?
Once you submit your initial event live-stream request to use through our Contact Form, we'll start by reviewing the date/time of your event to confirm our availability. Once we've confirmed we're available, we'll contact you to begin the Discovery Phase of our process which helps us understand more about your project and what you're trying to accomplish. The event details you share with us on your On-Boarding Questionnaire will help us craft a personalize Proposal Offer for you to have relatively full control of the inputs to your live-stream production and ultimately the virtual event experience you're striving to give your virtual attendees (as well as features to help elevate the in-person attendee experience too). Once you make your proposal selections and submit it, we'll officially have a solid foundation to collaboratively produce a quality production personalized to your needs. After completing some base-level administration to on-board your project, our team will coordinate a site survey - which we call a Location Scout Evaluation (LSE) - at the venue/location where your event/production will take place. This helps us to really hone in on the preproduction process and craft the best possible experience for your production day.
What makes Divine Light Productions (DLP) Unique?
We thought you'd never ask! We love how geographically far we can transport our clients' virtual event around the world through the internet to help Enable Human Connectivity & Opportunity. We are dedicated to providing a mobile, high-quality end-result comparable to industry standards that are individually tailored in collaboration with our client's creative vision. Our ability to provide a client-oriented experience is driven by our desire to positively impact others.
How much does Live-Stream Production Cost?
Good question! Let's start by making a comparison here: How much does a house cost? Well, that depends on where in the world or country the house is located, how many square feet, how many bedrooms, it's energy efficiency, and so on... the answer we all hear and love, it depends. The investment cost of a live production works just the same. We take into consideration how large the venue or location is for your event to determine what inventory of equipment/hardware, software, and crew/team is required to effectively capture your event.
Alright.. it's all sounding awesome so far! But does DLP do anything to help influence our society or environment...?
Yes we do! As you'll see in our On-Boarding Questionnaire and Proposal, we are committed to contributing through financial donations to a handful of non-profit organizations, including the National Association for the Education of Youth Children (NAEYC), United Services Organization (USO), Futures Without Violence, and the Sierra Club. At the end of every year, we donate a percentage of DLP's financial gains. Additionally, we offer our clients the opportunity to make their own contributions alongside us! Through your own contributions to one or more of the non-profit organizations, we offer a Philanthropic Contribution Discount. - Find out more about this program & discount by collaborating with us on one of your live-stream productions!
Does DLP Offer Discounts?
Yes we do! We offer two discounts at this time: Philanthropic Contribution Discount, and Civic Service Discount. We've briefly touched on the Philanthropic Contribution Discount, but the Civic Service one is dedicate to our nations military service-members & veterans as well as first-responders, law enforcement, and medical/healthcare professionals. DLP requires a method of verification within your claimed field in order to receive the discount.
Does DLP need to utilize a Venue's/Location's "in-house" Internet Connection to get our Virtual Event Online?
No, we are fully independent with our network solution and do not need access to a client's network access point. This is one of the aspects of our production service we pride ourselves in. Through the enablement of modern tech, we're thankful that DLP is capable of providing our own portable network hardware that allows us access to bandwidth from local signal towers. While we are network-independent, we also evaluate the internet bandwidth on-site at the venue/location to help us reinforce the signal and secure your events online presence.
How do we Share our Virtual Event Feed to our Community/Attendees?
You'll receive a direct website URL/link to share it wherever you'd like with whomever you'd like. Once we gather the event information and details from you, we build your virtual event into our content distribution platform to create a scheduled virtual event. Once it's scheduled on our end, our shareable link will be provided to you.
I really want to ensure my Virtual Attendees can clearly see all that my Virtual Event has to offer...
This is a must for both you and us! To accomplish this, there is our strong connection between our cameras/equipment and our crew and operators. While our crew is responsible for focusing your event in-camera, our cameras & equipment also output top-notch quality. We are able to distribute your virtual event at Full High-Definition (FHD). If needed, your viewers can then downscale the feed resolution on their end to 720p or even 480p so that they receive the best quality virtual event that their internet service provider (ISP) and signal strength can sustain.
How does DLP's Technology Distribute the Virtual Event to the Web?
We utilize a high-end computer and hardware encoder-combined-switcher which allows us to operate on a smaller, portable scale to manage the demands of your virtual event production. Together, our equipment & software will guarantee our team the ability to switch cameras/sources live and send it online.
Can you Help us Promote our Business - product, service, or event - through Virtual Event Production?
Yes we can! We offer a handful of add-ons to help make your virtual event as pleasant as possible for the virtual attendees while simultaneously offering you an outlet to share your event/message, what you do and your mission to attract new clients, investors, attendees and beyond. Our on-screen still / motion graphics can facilitate the promotion of your product, service, future event or even display a call-to-action (CTA).
How many Video or Audio Sources can DLP Accomodate in a Production?
Our current production setup is capable of incorporating a total of eight (8) hardware sources, and an endless possibilities of software displays. These sources can be a combination of cameras, multi-media (such as a presentation/projector, another laptop/device, video playbacks), and/or an audio interface to capture clean audio from your in-house PA system or soundboard.
How many Cameras does my Event Need?
Lets reference the FAQ above that compares "how much a house costs;" it depends. It depends heavily on the type of event; how large the venue is and how spread out the production events will be; and how dynamic, immersive, and intimate you want your virtual event to appear for your virtual attendees. Often, the more cameras/sources you have, the more engaging your virtual event can be/feel. We currently have a total of six (6) cameras. Our cameras can either be manually operated by a camera operator (CO) to ensure laser-focus on the subject of the event, or they can be completely static and immobile.
I want to display a Presentation / PowerPoint into the Live Feed - Can DLP make it Happen...?
Yes! Presentation integration - known as multi-media integration - is one of our many capabilities.
What Types of Graphics can DLP Overlay on my Virtual Event?
On-screen still graphics and motion graphics are both within our grasp! Want your flier of an upcoming event to fly on- and off-screen? - Done! Promoting your newly released product, service or upcoming event invitations...? - Say no more! What about a 15-second promo or b-roll video from a video shoot last month...?!? - You guessed it; YES, we got you covered!
Combining all this Tech-y Stuff Sounds Complicated... Are you sure our In-Person Event can be Displayed Online...?
Absolutely! We've produced a range of live multi-camera live-streams for a variety of satisfied clients for their events. Although technology has a mind of its own sometimes, this is why we allow ourselves ample time to setup before we go live - to perform checks & balances and troubleshoot wherever necessary. Take a look at our previous live-stream productions HERE, and get your virtual event in the collection too!
When our Event and the DLP Production finish, can we have the final recording of the Virtual Event?
We can deliver a full recording! As part of our add-ons, we offer our clients the option of receiving a full recording.